Customer Journey Management


AgileQueue revolutionizes the patient experience by recognizing that treatment is a process consisting of multiple appointments. Our advanced scheduling and process management solutions ensure that each step is optimized, especially when it comes to managing capacity utilization. Here’s how we make it happen:

Intelligent Scheduling

Optimized Appointments: Our algorithms analyze patterns to fill gaps and maximize calendar utilization, ensuring that each appointment in the treatment process is scheduled efficiently.

Lateness Management: We dynamically adjust for lateness and rescheduling, minimizing disruptions while improving both doctor’s and patient’s experience

Comprehensive Support: From pre-appointment preparations to post-appointment follow-ups, every aspect of the patient’s journey is managed with precision, ensuring that each appointment in the treatment process contributes to the overall care plan.

Data-driven scheduling of treatment process

Automated Scheduling: By automating the scheduling process, we significantly enhance the patient experience, making it more predictable and less stressful. This also allows medical facilities to better predict capacity and plan for future demands.

Automatic Process Identification: For complex care scenarios, like pregnancy or chronic treatment plans, AgileQueue identifies all necessary steps and appointments, organizing them seamlessly.

Enhanced experience

Full History Tracking: Maintain an accessible, detailed history of all appointments and interactions, ensuring continuity of care and transparency.

Guided Doctor Selection: Patients are intelligently directed to the most suitable doctors based on their needs, availability, and specialties, reducing wait times and enhancing satisfaction. In real time.

Start Your Journey

Got questions or need more details? Contact us today! Let us help you make the most of our services.